You must update your billing information on the correct platform, which will be the HuntStand website, your Apple ID, or your Play Store account, depending on how you made the purchase.
Did you purchase the subscription on the HuntStand app or the HuntStand website? You can view this information in several locations. Scroll to the end of this article to learn more.
Purchased on the HuntStand App
If you purchased the HuntStand subscription on the HuntStand app, you did so through the Google Play Store or Apple App Store. The auto-renewal of your HuntStand subscription is managed by the Play Store or App Store. You'll need to update the payment method associated with your Play Store account or Apple ID. Please contact Google Support or Apple Support if you need assistance managing your Play Store account or Apple ID.
Purchased on the HuntStand Website
If you purchased the HuntStand Pro subscription on the HuntStand website, update your payment method on the HuntStand website (not on the app). Visit huntstand.com/manage. Be sure that you're logged in to the correct HuntStand account. Click UPDATE MY PAYMENT INFORMATION.
If you cannot recall the platform that you used to purchase your subscription, please visit this article or submit a request to speak with our support team.