We apologize for any inconvenience you're experiencing. Please follow these steps to troubleshoot the issue preventing you from completing your purchase or upgrade on the HuntStand app:
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Check Google or Apple Account:
- Ensure you are logged into your Google account (Android) or Apple ID (iOS) under the Play Store or App Store where you are attempting to make the purchase.
- Ensure you are logged into your Google account (Android) or Apple ID (iOS) under the Play Store or App Store where you are attempting to make the purchase.
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Verify Payment Method:
- Confirm that your Google or Apple ID account has a valid payment method associated with it. If needed, update your payment method:
- For Google Play Store, refer to this article for instructions.
- For Apple App Store, refer to this article for instructions.
- Confirm that your Google or Apple ID account has a valid payment method associated with it. If needed, update your payment method:
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Update Software:
- Check for any pending software updates for both your mobile device and the HuntStand app. Update both to the latest versions before attempting your subscription purchase.
If you encounter persistent issues with purchasing or upgrading your HuntStand subscription, please submit a request to contact our support team for further assistance.