If you're missing data you previously created on HuntStand, please follow these steps to troubleshoot and potentially recover your information:
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Verify Your Account:
- Make sure you are logged into the correct HuntStand account. To check, go to the ABOUT screen on the app:
- Select PROFILE (profile icon in the upper right-hand corner of the main app screen) > ABOUT.
- Confirm that the displayed email address matches the one associated with your HuntStand account.
- Make sure you are logged into the correct HuntStand account. To check, go to the ABOUT screen on the app:
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Sync Your Hunt Areas:
- If you made changes to Hunt Areas, ensure you were manually syncing them to back up your data and view it on other devices. Here's how to sync:
- Ensure you have a strong Wi-Fi or data connection.
- Tap the Current Hunt Area banner at the top of the screen to view your Hunt Areas.
- Tap the Sync button (circular arrows icon) next to the Hunt Area name you want to sync.
- Watch this brief tutorial video for guidance.
- Note: We can only restore data that has been synced. Data that was not synced cannot be recovered.
- If you made changes to Hunt Areas, ensure you were manually syncing them to back up your data and view it on other devices. Here's how to sync:
If you lost data after updating to HuntStand 8.0.0, please visit this Support Article. If you have additional questions, please submit a request to contact our support team.